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30 Jul 2010
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Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.
Billing
(10)
Dedicated Servers
(6)
Do you charge additional fees for using the MySQL database?
How long does it take to get my account set up?
more topics
Is there support for Active Server Pages?
Can I get any help with my cgi script configuration?
more topics
FTP
(5)
CGI
(4)
I uploaded my files but still see your page. Why?
How can I upload my site?
more topics
How do I use FormMail?
Why am I getting the "Server: Error 500" message?
more topics
FRONTPAGE QUESTIONS
(3)
Cpanel
(10)
How do I use FrontPage 2000 to publish my website?
I get an error 500 internal server error when trying to view my site.
more topics
How can I use File Manager?
How can I use real audio / video?
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Policies
(1)
Shared Hosting Presale
(28)
How do I contact the abuse department?
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What makes your company the one I should host with?
Must I have a domain name to sign up for a hosting plan?
more topics
Reseller Hosting Presale
(7)
Dedicated Servers Presale
(5)
Is there a cost for each domain I host?
What about a setup fee?
more topics
Are reboots free?
Does the price include CPanel and WHM?
more topics
Website Builder
(6)
Do I need technical or design skills to develop a great site?
How would a website help my business?
more topics
Articles
Can I upgrade or downgrade my plan without a fee?
Yes, you can upgrade or downgrade your plan at any time without a fee. Just open a ticket at the Help Desk and we will upgrade/downgrade your account.
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